City of Salem
 

HOME | CITY A-Z | CONTACT US | CALENDARS | EMERGENCIES

Skip navigation links
Compliance Services
File a Complaint
Service Operations
Contact Us
Code Violation Contacts
Complaint Status
Neighborhoods
Youth Development
   
File a Complaint 
 

Welcome to the Online Reporting System!

Complaint Confidentiality Policy

The City's enforcement-related confidentiality policy is based on State of Oregon public records' statutes. Enforcement records are public records but the name of complainant is exempt from disclosure. The exemption is entitled: "information submitted to a public body in confidence."   As such, any record that identifies a complainant is exempt from disclosure.   However, notes in a file or a complaint letter that does not specifically identify the complainant may be disclosed.  

The City will disclose the complainant's name if required under a valid court order or if that person is going to be a witness in an enforcement case - the "right of cross examination" requires this provision. 

Complaint Follow-up Process

Funding for this program has been reduced in the City's current budget.  Complaints will be resolved as quickly and effectively as possible using available resources.  However, enforcement of violations for tall grass and weeds and noxious vegetation, abandoned shopping carts, and illegal signs may take longer to resolve or not be resolved at all. 

After you have submitted a new complaint, you will be given a case number that you should keep for future reference.   You can use the case number to check on the status of your complaint by going to the Online Search Page and entering the number in the appropriate field.

Thank You.  If you need further assistance, don't hesitate to call us at 503-588-6421.

THE CITY OF SALEM
 
E-Payments
All E-Payments
Court Fees & Fines
SPLASH (Permits)
Tickets & Citations
Utility Billing

Help & Information
A to Z
Contact Us
Jobs
Salem News
Site Map

Sister Cities
Gimhae, South Korea
Kawagoe, Japan
Permits & Licenses
Building Safety
Land Use Application
License Search
Parking Permits
Permit Search
Public Works Permits

Affordable Housing
Public Housing Properties
Other Rental Properties
Section 8 Programs

Emergencies
Floodplain Information
Natural Hazards Mitigation Plan
Services
Center 50+
City Recorder (Public Records)
Contracts & Procurement
Housing & Social Services
Human Rights
Library
Parks
Transportation
Youth Development

Make a Difference
Boards & Commissions
Neighborhood Associations 
Volunteering
News & Tools
City Calendar
E-mail Subscriptions
Emergencies
Maps
Road Work Traffic Impacts
Salem Traffic Cameras
Videos

Social Networking
CCTV
Facebook
Twitter
RSS
YouTube
 
     
 Copyright © 2011 City of Salem, Oregon All Rights Reserved
All City pages are maintained by City of Salem employees.
Email comments or suggestions to webmaster@cityofsalem.net
Website Disclaimer | Non-Discrimination | ADA Accommodation | Human Rights & Relations