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Willamette Valley 9-1-1 
 
 
WVCC's Logo  

Willamette Valley Communications Center

 
- Our Mission Statement -
To Provide Efficient and Effective Public Safety Call Reception, Dispatch and Communications Support Services for the Citizens and User Agencies of Lincoln, Marion and Polk Counties
 

The Willamette Valley Communications Center (WVCC) is a regional operation, providing 9-1-1 call answering and public safety dispatching service for twenty-nine (29) police, fire and medical agencies

 
Lincoln Marion Polk
 

Lincoln Co. Sheriff
Newport Police
Central Coast Fire & Rescue
Depoe Bay Fire
Newport Fire
Siletz Fire
Seal Rock Fire

Yachats Fire & Rescue
PacWest Ambulance
Lincoln Co. Emergency Services

Oregon Dept of Forestry
Lincoln City Police
Toledo Police
Toledo Fire

Marion Co. Sheriff
Marion Co. Fire District #1
Keizer Police
Keizer Fire District
Gervais Police
Salem Fire
Salem Suburban RFP District

Salem Police

Polk Co. Sheriff
Dallas Police
Dallas Fire
Southwest Polk RFP District
Polk Co. Fire District #1
Falls City Fire
Spring Valley RFP District
Monmouth Police
Independence Police

 Tribal
Grande Ronde Police
 

 

WVCC was formed..
In 1991 through the consolidation of three area dispatch centers: Mid-Polk 9-1-1, serving most of Polk County. METCOM (Salem Metropolitan Communications Agency), serving the Marion County Sheriff and Marion County Fire Dist #1; and the City of Salem dispatch center. Effective 1 July 2012, the above listed Lincoln County agencies previously served by Lincom 9-1-1 joined WVCC. WVCC is a division of the Salem Police Department and it's 70.5 member staff are all employees of the City of Salem.


WVCC is divided into three sections:

Dispatch Operations Section -  54 call takers and dispatchers who are trained and certified by the state of Oregon in Telecommunications and Emergency Medical Dispatch protocol, which enables them to provide medical instruction to callers while paramedics are responding: Six Shift Supervisors, a Training Coordinator, two Special Assignment Project positions and the Operations Manager all work toward providing emergency call and incident handling.

Technical Services Section -  2.5 technical support staff and the Technical Services Manager, who work to insure the computer systems, telephone systems, radio systems, and mapping systems are kept current for emergency response to events.

Administration -  Consists of the Director and two Administrative Assistants.

WVCC also..
Contracts it’s CAD (Computer Aided Dispatch) system to Lincoln City Police and Toledo Police Departments, both located in Lincoln County. Through these cooperative efforts, WVCC is able to offer a higher level of technical support than would be otherwise possible for these agencies.

Policy and operational guidance is provided by an Advisory Board made up of the Chief or Sheriff of each of the participating agencies.

 
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