Automatic Bill Payment
Simplify bill paying by signing up for the City of Salem's free and convenient Automatic Bill Payment service. By enrolling in this service, your financial institution will automatically deduct funds from your checking account to pay your Salem utility bills. Your bill will always be paid on time, so if you are away from home, you won't have to worry about a late payment.
With Automatic Bill Payment, you will continue to receive a Salem utility bill showing the amount due and the date it will be paid by your financial institution.
How to Sign Up
To enroll, complete the authorization form (also available in Spanish) and return it with an original voided check from the financial account you would like debited. Because the authorization form must contain original signatures, it is not accepted by fax or email. Please mail to:
City of Salem Finance Division
555 Liberty Street SE
Salem OR 97301-3513
Continue to pay your Salem utility bills as usual until you receive one that reads "Do Not Pay. Amount will be deducted automatically." This can take up to six weeks. When you receive this notice on your bill, it means that your bill is now being automatically deducted from your financial institution.
For More Information
If you have questions about your bill or need to stop a payment, please call Customer Services Utility Billing at 503-588-6099, Monday through Friday, 8 a.m. to 5 p.m.