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Salem's Water Source: North Santiam River Watershed
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Drinking Water 
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Salem Delivers Quality Water

The Water Quality section of the City of Salem Public Works Department is charged with ensuring that the highest quality water is being delivered to over 177,000 customers in the Salem area. Constant monitoring at the City's treatment facility and daily routine testing of the water at various sites throughout the distribution system helps ensure that a clean and safe product is being delivered to customers and that all federal and state regulations are met.

The Safe Drinking Water Act mandates the City of Salem to collect at least 120 bacteriological samples per month. Forty-five routine sample sites, which were chosen with the assistance of the Oregon Department of Human Services Drinking Water Program, are strategically located to allow monitoring in all areas of the distribution system. A bacteriological sample is collected at each site approximately once a week. Also monitored are pH, temperature, turbidity, and chlorine residual parameters.

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    Contact Information

    If it is an after hours emergency, please call Public Works 24-Hour Dispatch at 503-588-6333.

    Mailing Address: 

    City of Salem Public Works Department
    Water Division
    1410 20th Street SE, Building #2
    Salem OR 97302

    Phone:

    Water Quality Hotline: 503-588-6323
    Water Treatment: 503-769-2095
    Water Quality and Conservation: 503-361-2224
    Cross-connection: 503-361-2223 or 503-589-2196

    E-mail:

    water@cityofsalem.net

    Fax:

    503-588-6480

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