City of Salem Launches New, Community-Centric Website April 3


On Monday, April 3, the City of Salem will launch a new, community-centric website at www.cityofsalem.net. The new site will feature a dramatic upgrade in features and appearance.

The new www.cityofsalem.net will be easier for the user to navigate; it features a streamlined menu, a better search function, improved look, and new content. The new site is also easier to use on smartphones and tablets. The new format makes it easy for residents to access City information and services.

“The new site is an improvement for sure,” says Kenny Larson, Communications and Community Engagement Manager for the City. “By making things easier to find, read, and understand, the new site is a big step forward in helping people get the information they’re looking for. The City is excited to release the new site as a part of its commitment to continue providing improved services to the community.”

While it was in public preview, website visitors had the opportunity to submit feedback via an online survey. Some of that feedback has already been incorporated in the new site. As a part of the City’s commitment to continually improving the website, a feedback form is also available on the new site. “We look forward to continuing to receive input from residents as they explore it,” says website project manager Laura Singer.

The City built the site entirely in-house; no third-party consultants were used in this project. Krishna Namburi, Information Technology Director/CIO for the City says, “Our goal is to deliver and maintain a site that makes a visible difference in the Salem community.”

The old version of the website will still be accessible for a few months by visiting temp.cityofsalem.net. There will also be a link on the homepage of the new site. The old site will not be actively maintained. Going forward, all new website communication will only be posted on the new site.

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