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Neighborhoods
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NA Chairperson Training ManualThe Neighborhood and Community Services Division, with the help of other City departments and community organizations, has prepared this manual as a reference for neighborhood associations on the issues they commonly encounter in their efforts to make a difference in their community.
This manual provides information on how to organize an NA; how to maximize its effectiveness as a group; services provided by the City of Salem and other local governments; and several specific issues neighborhood associations deal with such as budgeting, land use, and traffic concerns. The majority of the information was prepared by the Neighborhood and Community Services Division. All other sources are noted. This version was revised in November 2005 (although some sections contain more recent information).
Table of Contents
Introduction Letter from the City Manager A. What is a Neighborhood Association? B. Neighborhood Association Member Roles C. Preparing for Neighborhood Association Meetings D. City Support to Neighborhood Associations E. City of Salem Overview udpated April 2008 F. How to be a Successful Group G. Getting People Involved: Delegating and Recruiting H. Mass Media I. Influencing Local Government J. Common Neighborhood Association Committees and Issues M. Appendix N. My Neighborhood Association
A. What is a Neighborhood Association?A1 Purpose of Neighborhood Associations A2 Profile of Neighborhood Associations A3 Salem Neighborhoods Inc (SNI) A4 Neighborhood Association Boundary Map
B. Neighborhood Association Member RolesB1 Neighborhood Association Positions B2 Neighborhood and Committee Chairpersons B3 Hints for Secretaries of Neighborhood Associations B4 Notes to Treasurers B5 Group Member Responsibilities
C. Preparing for Neighborhood Association MeetingsC1 Meeting Checklist C2 How To Write an Agenda C3 Agenda Items to Consider C4 Sample Bylaws C5 Steps for Organizing an Event
D. City Support to Neighborhood AssociationsD1 Neighborhood and Community Services Division Support (Nuts and Bolts) D2 Council Policy on Neighborhood Newsletters D3 Role of Neighborhood Service Specialist D4 Role of Neighborhood Liaisons D5 Matrix of Roles and Responsibilities D6 Role of Neighborhood Services Analyst
E. City of Salem OverviewE1 Guide to City Services (updated April 2008) E2 City Council E3 Urban Renewal Agency E4 Board and Commissions E5 Quick Information E6 Keep Salem Beautiful E7 Resources the City Can Provide E8 City Websites of Interest
F. How to be a Successful GroupF1 How Productive Groups Act F2 Problem-Solving and Decision-Making Processes F3 Goal Setting F4 Solutions to Communication Problems in Meetings F5 Conflict Management F6 This is a Difficult Member: Handle With Care F7 Stages of Group Growth
G. Getting People Involved: Delegating and RecruitingAtmosphere of Inclusion G1 Delegating Responsibility G2 Building and Maintaining Group Membership G3 How to Organize People G4 So You Need Members: Recruitment G5 Real Neighborhood Outreach Stories in Salem, Oregon G6 Recruitment Ideas G7 Making Room at the Table G8 Contacting Your Neighbors G9 The Fine Art of Saying Thank You G10 Board Member Burnout
H. Mass MediaH1 Using Mass Media H2 Promoting Your Organization on Capital Community Television H3 Televise Your Message H4 Submitting News and Events to the Statesman Journal H5 How to Write Press Releases H6 Broadcasting Through Radio
I. Influencing Local GovernmentI1 General Principles for Effectively Working with Local Government I2 Choices for Political Action at the Local Level I3 Testifying at a Public Hearing I4 How to Give Public Testimony I5 How to Influence Decision-Making I6 How to Use Power I7 Increasing Your Group's Effectiveness
J. Common Neighborhood Association Committees and IssuesJ1 Guide to Salem Land Use Procedures J2 Land Use Knowledge Checklist J3 Transportation Planning and Management J4 Strategies for Citizen Involvement in Traffic Issues J5 Transportation Knowledge Checklist J6 City of Salem Parks J7 Parks Knowledge Checklist J8 Conquering the Budget J9 Community Development Block Grant (CDBG) Funds J10 HOME Partnership Program J11 Budget Knowledge Checklist J12 Neighborhood Crime Prevention Programs J13 Neighborhood Watch Coordinator Knowledge Checklist J14 Police-Neighborhood Liaison Committee Representative Knowledge Checklist J15 Salem Watersheds and Watershed Councils J16 Liquor License Procedures (revised November 2006) J17 Adopt-A-Street or -Stream J18 City Volunteer Opportunities J19 Neighborhood Response Effort
K. Other Community ResourcesK1 Marion County Information Guide K2 Polk County K3 School District K4 Salem Area Mass Transit District K5 Chemeketa Community College Fact Sheet K6 Neighbor-to-Neighbor: A Community Mediation Service K7 Social Service Contractors
L. City GlossaryL1 Acronyms and Definitions
M. AppendixM1 Chapter 64 (Of the Salem Revised Code) M2 Annual Review of Neighborhood Organization Status Form M3 Neighborhood Association Self-Assessment Tool M4 Neighborhood Chairperson Knowledge Checklist M5 Parliamentary Procedures at a Glance M6 Community Billboard M7 Resources for Nonprofit Organizations M8 Articles of Incorporation - Nonprofit M9 Salem Parks Foundation 2004 and 2005 Neighborhood Association Grant Recipients M10 Common Questions and Answers Regarding Neighborhood Associations
N. My Neighborhood AssociationUse Section N to add your Association's bylaws, rosters, calendars, notes, and anything else that you feel is important. Remember, this entire notebook will be passed on to the next chairperson of your Neighborhood Association.
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Page Last Modified: April 17, 2008
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