Frequently Asked Questions

1.  What are the times that flights arrive and depart?

As of this writing, the 6:15 a.m. flight from Salem to Salt Lake City arrives at 9:00 a.m. and the 12:50 p.m. flight arrives Salt Lake City at 3:35 p.m. Flights to Salem leave Salt Lake City at 11:20 a.m., arriving at 12:05 p.m., and at 9:10 p.m., arriving in Salem at 9:55 p.m.

It's important to confirm this with the airline!  Be sure to check the flight time via the internet (www.delta.com) or the 800 number (1-800-221-1212) 24 hours prior to flight to be sure the times are still accurate.

2. How early do I need to be there to catch a flight?

The airlines suggests one hour prior to flight time and be sure to check the flight time via the internet (www.delta.com) or the 800 number (1-800-221-1212) 24 hours prior to flight to be sure the times are still accurate.

3. Is parking free and for how long and where may I park?

Parking is free through calendar year 2007. You may park anywhere in all three lots except the spaces specially marked for Hertz, Budget or Handicap (unless you have a handicap sticker).

4. What time is the terminal open?

The terminal opens at 5:00 am and closes at 5:00 pm. SkyWest and the car rental companies return in the evening for a short time to bring in the evening flight and to process rentals. The airline ticket is not open at that time.

5. What time is the SkyWest ticket counter open?

The ticket counter is open from 5:00 am to 2:00 pm. There is a short time whilie the flight is on the ground that all ticket agents are busy getting the flight off the ground and the counter is temporarily closed (12:35 - 1:05).

6. Does HUT still leave from the Salem Airport?

No - HUT left the Salem Airport approximately two years ago and they are now located at the Red Lion on Market Street.  They can be reached at 504-364-4444.

7. I have lost luggage and need to reach Delta.

When the passenger reported the lost luggage they should have given them an 800 number to call for status. They need to call that 800 number for information.

8. What can I bring on the plane as far as toiletries, etc.

You can check the TSA website at www.tsa.gov for what is allowed as a carry-on as well as checked.

9. Does SkyWest only go to Salt Lake City? I want to go to Denver.

All flights out of Salem go through Salt Lake City. SkyWest serves 111 destinations, both domestic and international, from Salt Lake City and numerous other destinations through Delta. Have them checkwww.delta.com for cities that they serve or call the 800 number. 

Other General Airport Frequently Asked Questions:

Are there any hangars for rent or lots to build hangars available?

Mr. Alexander, the Salem Airport Administrator,  will need to answer that question and you may call him directly. If he is not in you may leave a message for him to return your call. He can be reached at 503-589-2057.

Is there anything that can be done about helicopter noise or airplane noise?

That is a question for Mr. Franklin, the Salem Airport Operations Manager.  You may call him directly at 503-589-2058.  If he is not in, please leave a message for him to return your call.  It is helpful if you can provide information such as the time of day, type of aircraft, (i.e., small helicopter, single engine airplane, twin engine jet, etc.), color of aircraft, your physical address, any other information you think would be helpful, and a return telephone number if you wish to be called back.  This information makes it easier for us to follow-up on your concerns.  Airport staff works closely with the Salem FAA Control Tower, local flight schools and other aircraft owners to encourage flying that is the least disruptive to our neighbors while still in compliance with FAA regulation and safe flight practices.