If you are experiencing a short-term need for payment assistance, you can contact one of the local service agencies listed below to apply for aid. This financial assistance can be used to pay your City of Salem utility bill.
Households are limited to receiving a maximum of $150 of assistance during a 12-month cycle, and each agency has its own eligibility rules.
Contact one of the local social service agencies to see if you are eligible for help paying your utility bill.
Joshua Guerin503-585-66881977 Front Street SESalem, OR 97301
Monday–Wednesday1:00–3:00 pm.Thursday–Friday9:00 a.m.–3:00 p.m.
503-364-32103745 Portland Road NESalem, OR 97301
Monday–Friday10:00 a.m.–2:00 p.m.
If you have any questions or would like more information about emergency utility assistance program or wastewater rate assistance program, please contact Customer Services Utility Billing.
Learn how you can help support the emergency utility assistance program.