Become a 911 Call Taker

​​Are you interested in helping your community in a unique, challenging way?

Become a Willamette Valley Communications Center (WVCC) 911 Call Taker!

The links and information below will assist you in applying for a job.

Apply to become a WVCC 911 Call Taker

The City opens the process to accept applications for 911 Call Taker 3-4 times per year. You can visit the City of Salem job opportunities site for more information on how to apply.

Minimum job requirements

  • Proof of ability to work in the US
  • At least 18 years of age
  • High School graduate or GED Certificate
  • Pass pre-employment drug screening
  • Pass pre-employment background check
  • Pass pre-employment psychological examination
  • Pass a hearing, speech and vision examination
  • Work periodic overtime and a variety of 24 hour rotating shifts including holidays and weekends
  • Typing skills of 35 wpm with 95% accuracy
  • Pass the Emergency Communications (ECOMM) test through National Testing Network (NTN) - you MUST complete this test prior to the application close date!
  • Obtain required state certifications during probationary period

Lateral position requirements (Communications Specialist I)

Must meet minimum job requirements and have a minimum of three years of experience in handling emergency requests and/or emergency dispatching, preferably servicing multiple agencies in a similarly sized dispatch agency

 

​Steps after application is accepted

  • CritiCall test
  • Bifurcated psychological test
  • Oral interview
  • Integrity interview
  • Conditional job offer
  • Full background investigation
  • Full psychological examination
  • Hearing, speech & vision test
  • Pre-employment drug screening

​Additional information

Are you ready to make the 911 career field YOUR next great adventure?