Where You and Your Household Can Get Help

​Get information from the websites below to help you and your household. Check the City's COVID-19 information center for impacts to City services.

Meals and food

Marion Polk Food Share

Marion Polk Food Share is open and distributing food to community through its various programs. Download the food pantry list to see which food pantries are still operating in your neighborhood.  

Meals on Wheels

Meals on Wheels relies on volunteer drivers to provide much-needed meals to homebound seniors.  Meals on Wheels is still delivering and is in need of more volunteers.

Salem Keizer Public Schools

Offering grab and go breakfast lunch to youth 18 and under from 11 am – 12 pm daily. View online list of 36 meal sites on the website.

Center 50+

Offering drive-up meals to seniors. Call for updates or check their Facebook page at www.facebook.com/center50plus for other available programs and services.

ARCHES

Sack lunches are available at ARCHES, 615 Commercial Street NE.

Mano a Mano

Food boxes are available.  Call ahead to schedule pick up time: 503-315-2290 (southeast Salem) or 503-363-1895 (northeast Salem).

Area grocery stores

Many grocery stores are offering early access to elderly and immunocompromised.  Some grocery stores are also offering curb-side pick-up and delivery options.

Oregon Department of Human Services Food Assistance

To make it easier to see what food resources are available, the Department of Human Services has developed a new website to help connect Oregonians with local school meal programs, food banks and pantries, meals for older community members, and applications for food assistance programs. Downloadable flyers in 11 languages also available.

Housing and help

Fair Housing Council of Oregon

Report possible housing discrimination by going to the website and clicking the "Contact" tab at the top.  The Fair Housing Council of Oregon's Renters' Rights Hotline may not be accepting phone calls in the near-term.

Mid-Willamette Valley Community Action Agency

Committed to continuing its community assistance services, available by phone and email.

  • Energy Assistance: Staff are assisting clients by phone and email to ensure clients continue to have access to energy assistance funds for maintaining safe and comfortable homes.
  • Weatherization: The Weatherization team is providing services to clients.  No home visits as this time.
  • Arches Day Center and satellite offices are continuing operations with heightened awareness and cleaning precautions. Housing assistance and basic needs services are being provided to our neighbors experiencing homelessness. Day Center and Warming shelters are currently closed for the season, but mail and sack lunches are available, and we are working on additional shelter options during the COVID-19 outbreak.
  • HOME Youth Services: Taylor's House and The Drop In are open and providing youth with meals, basic needs, and supportive services. We are monitoring occupancy levels and distancing, while increasing our cleaning and sanitation practices. Youth residing at Taylor's House are being supported with maintaining their studies during the current school closures.
  • Head Start: All Head Start classes are cancelled until April 28, 2020. Head Start staff are committed to helping families through this difficult time and we are connecting with families daily via phone and email to identify items they need such as diapers or food. The Head Start team is coordinating the delivery of needed items to families' doorsteps.
  • Nutrition First: Staff are continuing all services at this time. The Nutrition First team is supporting child care providers around the State with heightened awareness and sanitation practices.
  • Child Care Resource and Referral: In person classes have been cancelled, but staff are offering support and training to families and child care providers via online and phone services.

The Salvation Army Family Services

The Salvation Army is committed to serving the community during this time.

  • Financial Assistance Program: Resource Services will continue to screen and work client files for eligibility for evictions, shut offs and deposit assistance. This will be done via phone and email as much as possible.
  • Food Bank Program: Monday through Friday, 9 am - 12 pm. All distributing is being handled by customers receiving pre-made food boxes only. The shopping style model has been suspended during this time.
  • Family Services has suspended walk in services at the Front Street location.
  • Lighthouse Shelter intakes will be conducted on a limited basis Monday – Thursday from 1 pm – 3 pm. One on one appointments are to be made via referral or by phone 503-585­6688.

United Way

United Way has a COVID Economic Relief Fund to help those financially impacted pay for their rent, food, and bills. Visit https://www.uwayhelps.org/coronavirus-help for more assistance.

MOM's Plus Program

Phone and video appointments available and office work is being done remotely to help clients access community resources. Mentors are still able to transport clients to and from appointments but will remain in their vehicles.

Church at the Park

2410 Turner Rd SE, 503-949-2124

Added safe parking for 24 cars Sunday - Friday. Meals and food boxes available daily at 5pm. In need of donations, sleeping bags, tents/tarps, and hygiene items to provide to those need.

Salem Housing Authority

360 Church St SE, (503) 588-6368  

Stay up to date about SHA operational hours and modified ways of supporting your housing on our Facebook page.  

Salvation Army Lighthouse Shelter

1977 Front St NE, (503) 585-6688

Open. Intakes will be conducted on a limited basis Monday – Thursday from 1 pm – 3 pm. One on one appointments are to be made via referral or by phone 503-585­6688.

UGM Simonka Place

(503) 362-7487  

New client intakes are temporary on hold and not currently offering emergency service such as showers or meals. Only permitting our current guests and staff into our building until further notice.

Women at the Well Grace House

(971) 600-3627

We are no longer taking new residents and enforcing for our current residents to stay home if possible, avoiding going out. In need of toilet paper, paper towels, and feminine hygiene products, consider donating goods.

Northwest Human Services

503-588-5828

Check our website for updated information on our programs or call. Consider donating Personal Protective Equipment and masks if able.

Polk Community Development Corp.

657 Main St, Dallas; (503) 831-3173

Open by appointment only. Staff will be available by phone, email or fax from 8 am –5 pm Monday through Friday.

West Valley Housing Authority

1947 Salem Dallas Hwy NW, Salem; (503) 623-8387

Currently open. Limiting interactions and cancelling all non-essential appointments. Call or email prior to appointment or walking in.

Northwest Human Services Crisis Hotline

503-581-5535

Remains open 24/7.

Psychiatric Crisis Center

(503) 585-4949

Remains open.

Volunteer and donate

The ARCHES Project 
Services and referral to housing for those experiencing homelessness
(503) 399-9080

Center for Hope & Safety 
Safe refuge and support to victims and survivors of domestic violence and sexual assault
(503) 378-1572

Congregations Helping People 
Salem churches working together to help people in need
(503) 391-4365

Family Promise of the Mid-Willamette Valley 
Transitional housing for children and families
(503) 370-9752

HOME Youth & Resource Center 
Emergency housing and support for young adults
503) 391-6428

Host Youth & Family 
Emergency housing and support for young adults
(503) 588-5825

Mano a Mano
Emergency support for children and families
503-315-2290

Marion Polk Food Share 
Emergency food distribution
(503) 581-3855

Northwest Human Services 
Medical care and transitional programs
(503) 585-7317

Simonka Place 
Shelter for women and children
(503) 362-7487

The Salvation Army Family Services Building 
Social services organization
(503) 585-6688

St Francis Shelter 
Shelter for families experiencing homeless
(503) 588-0428

Union Gospel Mission of Salem 
Emergency shelter
(503) 362-3983

United Way of the Mid-Willamette Valley 
Non-profit working to fund more shelters
(503) 363-1651