previous balance is any balance from previous billing statements. Previous balances are due immediately. If this balance is not paid, services may be disconnected, and/or the previous balance may be transferred to a collection agency prior to the due date of any current charges.
Payments made prior to the current bill date are listed underneath the previous balance.
adjustments made to the utility account prior to the current bill date are listed underneath the previous payment. Adjustments may include—but are not limited to—leak adjustment, additional utility account fees, and transfer of balance to a collection agency.
The balance shows any amount due or credit remaining after payments and adjustments have been applied to the previous balance, but before current charges are added.