To help ensure that materials are available for all, Salem Public Library charges fees for overdue, damaged and lost materials.
Due dates
When items are checked out, you are given a printed slip that includes due date information. It is also possible to check due dates by:
- Visiting “My Account” in the Library’s catalog online
- Requesting an emailed receipt at check-out
Fines
Fines accrue daily starting from the date an item is due. Fines will continue to build until the item is returned or renewed, or until the maximum fine level is reached.
Overdue materials will be charged the following fines:
-
Children's picture books: 15 cents per day with a maximum of $3.
-
Magazines: 25 cents per day with a maximum of $3.
-
All other items: 25 cents per day with a maximum of $5.
Patrons with fines totaling more than $25 are unable to check out materials. Once the total fines are below $25, check-out privileges are restored.
You can sign up for email or text notifications online or with a library staff member to receive a courtesy reminder two days prior to an item's due date. You will also be notified five days after an item is due.
Lost and damaged items
You are responsible for all items checked out to you.
Damaged items
Library items should be returned in the condition in which they were checked out. If they are returned with major damage, you will be asked to pay the original cost of the item plus a $5 processing fee. Examples of major damage include:
- Items are wet from water or drink damage
- Chewed by a dog
- Pages or pictures are cut out
Stolen or lost Items
An item is assumed lost if it is more than 30 days overdue. The cost of the lost item is then charged to your account along with a $5 processing fee.
If an item is stolen, you can check with your insurance provider to determine if your coverage includes the cost of the theft. Report the theft to the police.
The cost of a lost and paid item may be refundable if the item is returned in good condition. You will still be charged an overdue fine. Fines are not refundable. The Library does not accept the replacement of lost items unless a librarian has agreed to the exchange in advance.
If you believe you have returned an item that is still on your account, please email
[email protected] with the following information:
- Cardholder name and/or library card barcode (should be 14 digits and begin 231600)
- Item title and barcode (should be 14 digits and begin with 336100)
- When and/or where you believe you returned the item.
The Library will respond as soon as possible.
