To help ensure that materials are available for all, Salem Public Library charges fees for overdue, damaged and lost materials.
Due dates
When items are checked out, you are given a printed slip that includes due date information. It is also possible to check due dates by:
- Visiting “My Account” in the Library’s catalog online
- Stopping at the Check Out Desk
- Calling TeleCirc at 503-589-7740
Fines
Fines accrue from the first late day and each day after that if an item is not returned in 24 hours. Fines will continue to build up until the item is returned or renewed, or until the maximum fine level is reached.
Sign up for email notifications to receive a courtesy reminder two days prior to an item's due date. You will also be notified five days after an item is due.
Patrons with fines totaling more than $25 are not able to check out books until the fines are paid.
Overdue materials will be charged the following fines:
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Children’s picture books: 15 cents per day with a maximum of $3.
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Magazines: 25 cents per day with a maximum of $3.
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All other items: 25 cents per day with a maximum of $5.
Lost and damaged items
You are responsible for all items checked out to you.
Damaged items
Library items should be returned in the condition in which they were checked out. If they are returned with major damage, you will be asked to pay the original cost of the item. Examples of major damage include:
- Items are wet from water or drink damage
- Chewed by a dog
- Pages or pictures are cut out
Stolen or lost Items
If an item is stolen, you can check with your insurance provider to determine if your coverage includes the cost of the theft. Report the theft to the police. If you find it difficult to the pay the amount due in one payment, discuss a payment plan with the Patron Accounts staff.
The cost of a lost and paid item may be refundable if the item is returned in good condition. You will still be charged an overdue fine. Fines are not refundable. The Library does not accept the replacement of lost items unless a librarian has agreed to the exchange in advance.
If you believe you have returned an item that is still on your account please email
[email protected] with the following information:
- Cardholder name and/or library card barcode (should be 14 digits and begin 231600)
- Item title and barcode (should be 14 digits and begin with 336100)
- When and/or where you believe you returned the item.
The Library will respond back to you as soon as possible. If it is determined the item is lost the replacement cost of the item and a $5.00 processing fee will be charged to the account.
