On May 8, 2020, the City of Salem, through Salem Fire, launched Community Connect. This new, web-based application focuses on better protecting residents and their property during an incident or major disaster, like the COVID-19 Pandemic.
Community Connect is a secure, easy to use platform that allows residents to self-report critical information about their household to aid first responders and emergency service personnel to respond more efficiently and effectively; ultimately resulting in better incident outcomes.
Community Connect is completely voluntary and residents decide which information they are comfortable sharing with first responders. Residents simply create a profile and enter critical information for public safety agencies at the time of dispatch. Data provided by resident's within Community Connect is 100% secure and is used only for the purpose of better serving the resident during the COVID-19 Pandemic and other emergency situations.
"When responding to a home in our community, we are often missing critical information that would help us respond better," said Mike Niblock, Salem Fire Chief. "Letting us know who the best point of contact is in case of an emergency, if yourself or family members have needs that we should prepare for in advance of arriving, can really help us help you when it matters most. Self-reporting COVID-19 symptoms is an example of how we can be better prepared to help you – and how you can help protect our first responders."
Community Connect is now available for Salem residents to create household profiles and begin using the service. Sign in today: https://www.communityconnect.io/info/or-salem
More About Community Connect
Community Connect is an application created by First Due and is in use in many communities across the nation. First Due is on a mission to end first responder and citizen injuries due to a lack of information. First Due is focused on providing solutions for fire and EMS agencies and the communities they serve, all with the goal of ensuring optimal preparedness for disaster situations.