Trouble Paying Your Utilities? Help is Available


​Have you been financially harmed by the COVID-19 pandemic or other circumstances? Do you need help paying your past-due balance? You have options and City of Salem can help with:

  • special payment arrangements
  • up to $500 toward past-due bills through July 31, 2021
  • monthly discounts for qualifying elderly or disabled customers
  • grants and other help for local small and nonprofit businesses


Please call between 8 a.m. and 5 p.m. weekdays: 
Residential customers: utility help or 503-588-6099
Business customers: 503-540-2480