Utility Rates and Other Fees

​The City of Salem provides drinking water, wastewater (sewer), stormwater, and streetlight services to residents in the Salem area. Customers are billed for both volume and base fees for these services. Base fees cover the costs of services that occur regardless of how much the service is used (such as reading and maintenance of meters, water quality monitoring, infrastructure maintenance).

Salem service area fees for 2017 and 2018 are listed in the tables below. All fees are set by Salem City Council.

See the current fee resolution for details.

Water volume

A monthly charge is calculated by multiplying the number of units of water used per the meter reading, by the established water volume rate. (One unit of water equals 748 gallons.)

Water base fee

A monthly charge to cover the costs of services for reading, maintenance, monitoring, and such, based on the size of the meter per connection.

Type of ChargeFilterDescriptionFilterEffective 1/1/2017Effective 1/1/2018

​Base charge (by meter size per connection)

5/8 - 3/4 inch meter
$7.72
$9.18

​Base charge (by meter size per connection)

1 inch meter
$8.42
$10.02

​Base charge (by meter size per connection)

1.5 inch meter
$13.34
$15.87

​Base charge (by meter size per connection)

2 inch meter
$19.23
$22.87

​Base charge (by meter size per connection)

3 inch meter
$34.93
$41.56

​Base charge (by meter size per connection)

4 inch meter
$52.60
$62.57

​Base charge (by meter size per connection)

6 inch meter
$101.68
$120.96

​Base charge (by meter size per connection)

8 inch meter
$347.06
$412.88

​Base charge (by meter size per connection)

10 inch meter
$543.37
$646.42

Volume rate (by customer class per ccf)

Single family residential
$2.63
$2.62

Volume rate (by customer class per ccf)

Multifamily (individually metered)
$2.63
$2.62

Volume rate (by customer class per ccf)

Multifamily (shared meter)
$2.13
$2.12

Volume rate (by customer class per ccf)

Irrigation
$4.21
$4.20

Volume rate (by customer class per ccf)

Commercial (including Fire)
$2.17
$2.16

Volume rate (by customer class per ccf)

Public
$2.56
$2.55

Volume rate (by customer class per ccf)

Institutional
$1.84
$1.84

Volume rate (by customer class per ccf)

Industrial
$1.53
$1.52

Water fill stations (per 400 gallons)

Water fill stations
$0.75
$0.75

Wastewater volume

Wastewater (sewer) volume is measured separately. The wastewater volume units are determined annually using your average water consumption of two to four measurable meter readings taken on or after November 1 of each year. The City uses these water meter readings to calculate the wastewater volume because this time of year customers generally are not irrigating lawns, tending gardens, or washing cars. Once the wastewater volume is determined, you will be billed the same wastewater volume charge each month, even if your water usage is different than the wastewater volume amount.

Wastewater base fee

Base rates charged for wastewater collection and treatment are determined by the service area and customer classification and are assessed per wastewater connection.

Type of ChargeFilterDescriptionFilterEffective 1/1/2017Effective 1/1/2018

Single family residential

Base charge (per account)
$14.02
$14.44

Single family residential

Volume (per ccf)
$3.31
$3.41

Single family residential

Without measurable water consumption (wastewater volume at 5 ccf)
$30.57
$31.49

Single family residential

New (without history; wastewater volume at 6 ccf)
$33.88
$34.90

Single family residential

Vacant (wastewater volume at 0.5 ccf)
$15.68
$16.15

Single family residential

Wastewater rate assistance program discount (per account)
($11.80)
($11.80)

Significant industrial users

Industrial base charge
$1,906.38
$1,963.57

Significant industrial users

Institutional base charge
$1,059.90
$1,091.70

Significant industrial users

Flow
$2,992.89
$3,082.67

Significant industrial users

Biochemical oxygen demand (per 1,000 lbs)
$344.90
$355.25

Significant industrial users

Total suspended solids (per 1,000 lbs)
$248.81
$256.27

Multifamily

Base charge - Fiveplex (per account)
$18.90
$19.46

Multifamily

Add the following to base charge for each unit over five
$1.22
$1.26

Multifamily

Volume (per ccf)
$3.31
$3.41

Multifamily

New or without measurable water consumption (Base charge by units plus wastewater volume at 5 ccf per unit)
$0.00
$0.00

Commercial/Public

Base charge (per account)
$21.00
$21.63

Commercial/Public

Volume (per ccf)
$4.56
$4.70

Commercial/Public

New or without measureable water consumption (Base charge plus volume [ccf] equal to like business)
$0.00
$0.00

Stormwater impervious area

The fee is based on the amount of impervious surface at the service address property and the customer classification.

Stormwater base fee

The base fee is charged to all utility accounts regardless of the amount of impervious surface at the service address property. The base charge supports stormwater programs such as dispatch services, street sweeping, account maintenance, and includes the impervious surface area of public streets.

Type of ChargeFilterDescriptionFilterEffective 1/1/2017Effective 1/1/2018

Single family residential impervious area fee (based on tier)

Tier 1 (less than or equal to 1,330 square feet)
$4.56
$4.70

Single family residential impervious area fee (based on tier)

Tier 2 (greater than 1,330 but not less than 2,900 square feet)
$5.22
$5.38

Single family residential impervious area fee (based on tier)

Tier 3 (greater than or equal to 2,900 square feet)
$5.86
$6.04

Impervious area fee for all other classifications (based on total area)

Rate per EDU (3,000 square feet of impervious area)
$5.22
$5.38

Base charge (per account)

Base charge (per account)
$10.08
$10.39

Backflow prevention assemblies are required to protect drinking water from potential sources of contamination per Oregon Administrative Rule 333-061-070 and Salem Revised Code 72.190. The City’s Backflow Prevention Program ensures compliance with local and state code and rules. The backflow prevention fee is charged to all accounts required to have a backflow prevention assembly.

Type of ChargeFilterDescriptionFilterEffective 1/1/2017Effective 1/1/2018

Base charge (per account)​

Backflow prevention fee
$1.50
$1.50

The streetlight fee covers the cost to operate, upgrade, and expand the City of Salem’s streetlight system. Streetlight costs include electricity and maintenance of the system, as well as gradual installation of streetlights in neighborhoods where they currently are not in place but are desired by residents.

Type of ChargeFilterDescriptionFilterEffective 1/1/2017Effective 1/1/2018

Base charge (per account)

Single family residential
$2.80
$2.80

Base charge (per account)

Multifamily 4 units or less
$2.80
$2.80

Base charge (per account)

Multifamily 5 to 25 units
$10.40
$10.40

Base charge (per account)

Multifamily 26 units or more
$18.00
$18.00

Base charge (per account)

Irrigation
$2.80
$2.80

Base charge (per account)

Small commercial
$2.80
$2.80

Base charge (per account)

Commercial
$13.50
$13.50

Base charge (per account)

Public
$13.50
$13.50

Base charge (per account)

Institutional
$13.50
$13.50

Base charge (per account)

Industrial
$13.50
$13.50

​The City of Salem charges a five-percent franchise fee to all utilities for using the City’s right-of-way. The franchise fee is calculated monthly on all utility charges except the backflow prevention fee and streetlight fee.

Private fire protection

A monthly private fire protection service fee in the amount of $2 per inch of pipe diameter of main connection is applied to accounts inside the Salem city limits that have automatic sprinkler systems, private fire hydrants, and standpipes.

Utility account fees

Other fees listed below may be charged to your utility account as appropriate.

Type of ChargeFilterEffective 1/1/2017Effective 1/1/2018

Special handling/reprocessing

$15.00
$15.00

New account activation

$25.00
$25.00

Suspended account activation

$25.00
$25.00

Service disconnection for nonpayment

$25.00
$25.00

Dishonored payment

$35.00
$35.00

Curb stop key deposit

$75.00
$75.00

Water meter installation

$150.00
$150.00

Water meter obstruction, first occurrence

$100.00
$100.00

Water meter obstruction, each additional occurrence

$200.00
$200.00

Meter tampering/damage

$200.00
$200.00

Bypass water meter

$200.00
$200.00

Water meter removal

$250.00
$250.00

Damaged/replacement curb stop

$300.00
$300.00

Please contact Customer Services Utility Billing for information regarding rates for customers outside of Salem city limits.

A utility bill estimator is available for residential, multi-family, commercial, and public customers to calculate estimated charges using current consumption values and rates.

Changes in customer utility bills will vary depending on customer characteristics such as water consumption, wastewater volume and strength, and amount of impervious area.

Estimate your bill

Contact us

Customer Services Utility BillingPublic Works Department
Monday–Friday
8:00 a.m.–5:00 p.m.
1410 20th Street SE Building 2
Salem OR 97302-1200
Mail payments to:
P.O. Box 2795
Portland OR 97208-2795
Phone: