The City of Salem is currently conducting a Sign Code Process Improvement and Customer Service Assessment in partnership with a consulting team from Baker Tilly. As part of this effort, we are inviting the community to participate in a survey focused on experiences with the City’s sign application and enforcement processes. 
 
Your feedback will play an important role in helping the City identify what is working well and where improvements may be needed. All responses will remain confidential and will be collected and analyzed solely by Baker Tilly. Results will be summarized in aggregate to identify key themes and inform recommendations.
 
The survey should take approximately 20 minutes to complete. Please submit your responses by the end of the day on July 15. If you have any questions or experience technical difficulties, please email Baker Tilly. 

Sign Code

 The purpose of the sign code is to:

• Approve the installation, construction, alteration, and repair of business signage to protect the safety, property, and welfare of the public; to improve the neat, clean, orderly and attractive appearance of the community
• Improve the effectiveness of signs to identify and advertise businesses
• Eliminate signs that demand, rather than invite, public attention

The goals are accomplished by reviewing, approving, and issuing permits for permanent and temporary signage, educating the public on sign code requirements and investigating specific violations where illegal signs are erected with or without permit.